Terms and Conditions

1) Tickets
The payment for the tickets will appear on your bank statement under the name "FlamencoTickets" or "Flamtickets". The confirmation email will serve as your tickets and the reservation will be held under your name at the venue. You can either print the confirmation email or present a copy of the email on a Smartphone or tablet. If you are not able to print or present a copy of the email on a Smartphone or tablet, please send us an email ([email protected]) directly after finalizing the purchase and we will arrange entry presenting photo identification (Passport, driver's license or other national identity card).

EXCEPTION
a) Only orders for the venue "Los Tarantos Barcelona": We will send you an email with an attachment (PDF file) which contains your tickets. Please note for this venue it is required that you print the tickets and present them at the door for entry. If you are unable to print the PDF file you can also present a copy of the file on a Smartphone or tablet, provided that the barcode on the PDF file is well visible (to be scanned at the door). It is not possible to arrange entry with a photo ID in this venue.

 

2) Conditions / Cancellation Policy
Cancellations made with more than 72 hours advance notice will result in a full refund of the tickets cost less a 10% processing fee. If cancellation is made less than 72 hours before the show date, then the total price of the tickets reserved will not be refunded. Cancellations must be made in writing by e-mail ([email protected]) or fax (+34954323971).

EXCEPTIONS
a) Only orders for the venues "Los Tarantos Barcelona" and "Gran Festival Flamenco Barcelona": All ticket sales for "Los Tarantos Barcelona" and "Gran Festival Flamenco Barcelona" are final and no cancellations/modifications are possible.  For any cancellation the total amount of the reservation cost will not be refunded.
b) Only orders from 15 people: Cancellations made with more than 15 days advance notice will result in a full refund of the tickets cost less a 10% processing fee. If cancellation is made less than 15 days before the show date, then the total price of the tickets reserved will not be refunded. Cancellations must be made in writing by e-mail ([email protected]) or fax (+34954323971).

 

3) Content and general conditions
We will always inform you about any changes before confirming a reservation (prices, availability or any other information presented on our website). flamencotickets.com is not liable for personal or property damage caused to flamencotickets.com customers.

 

4) Privacy and Data Security
Information we may request includes your payment information, name, e-mail address, phone number, address, as well as other similar personal information. Information regarding you (such as name, address and phone number) will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. If you would like to contact us for any reason regarding our privacy practices, please write us at the following e-mail address:[email protected]