How can I reserve tickets to a show?
From any establishment page you can click on the "Reserve Now" button. Simply fill out the form, indicating the type of ticket, desired time for the show and your payment information. We will confirm your reservation via email within 24 - 48 hours. Your reservation will be made directly with the establishment.

What forms of payment do you accept?
The credit cards accepted are Visa and Mastercard. Bank transfers are only possible for group reservations. In this case we will provide the bank account information during the confirmation process.

Will my credit card be charged?
The charge depends on the establishment. For most establishments the charge will be made at the time of final confirmation of your reservation. For some shows the credit card will serve as a guarantee, and payment in full will be due in the establishment on the date of your reservation. The conditions can be found on the reservation form specific to the establishment.

What happens if the show time I requested is sold out?
If an establishment or time slot is sold out, we will contact you with an alternative time and/or date. If you wish we can also provide alternative venues for your requested time. For any change we will always contact you before making a final reservation.

Will I receive my tickets by mail? Can you deliver tickets to my hotel?
The reservation is made directly with the establishment, and no tickets are necessary. You will received a detailed email confirmation indicating the time and date of the show, instructions for arriving to the venue and the establishment's contact information. When you arrive you should present the confirmation email, or simply provide your name and present a photo ID (Passport, National Identity card). The establishment will already have your reservation recorded in their system.

Can I change the dates after I purchase tickets?
Changes in reservation dates must be made more than 72 hours in advance of your scheduled show date. In general it is not a problem to change dates, but please keep in mind that some dates may be fully booked when changes are made with little notice. Special conditions apply for changes to group reservations.

How do I cancel? Are there charges for cancellation?
Cancellations must be made in writing 72 hours before the show date. You can simply reply to the email confirmation, or email us directly at info@flamencotickets.com. Please indicate your order number, email address and reservation date and time. We will confirm the cancellation via email within 24 hours. Cancellations less than 72 hours in advance will result in a charge of the total price of the tickets reserved. Group reservations have separate cancellation policies. In the case of group bookings we will inform you of the cancellation policy during the booking process.

Can you help our group book tickets?
Yes. We work with groups of all sizes, and can offer special details and services for group bookings. In many establishments private shows can also be arranged.

Do you charge a commission?
No. The price you pay for your tickets is the same price you will pay if you were to buy tickets at the the establishment. At times we may also have special offers, including reduced prices in which you pay less than the price at the establishment.